Privacy Policy

Privacy Policy

Introduction

Welcome to Extractive.co.uk (the “Website”). We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our Website.

1. Information We Collect

Personal Data

We may collect the following personal data:

  • Contact Information: Name, email address, phone number.
  • Account Information: Username, password, and other registration details.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

Technical Data

We may collect technical data including:

  • Device Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
  • Usage Data: Information about how you use our Website, products, and services.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To Provide and Improve Our Services: Ensuring that content from our Website is presented in the most effective manner for you and your device.
  • To Manage Your Account: Handling registrations, logins, and user profile management.
  • To Process Transactions: Facilitating payments and orders for products and services.
  • To Communicate with You: Sending service-related communications and responding to inquiries.
  • To Ensure Security: Protecting the Website and our services from security threats and ensuring compliance with our terms of use.

3. Sharing Your Information

We may share your personal data with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing and website hosting.
  • Legal Authorities: When required to comply with a legal obligation or protect our rights, property, or safety, or that of our users or others.

4. Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk of processing your personal data. However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data.
  • Restriction: Request restriction of processing your personal data.
  • Data Portability: Request transfer of your personal data to you or to a third party.
  • Objection: Object to the processing of your personal data where we are relying on a legitimate interest.

To exercise any of these rights, please contact us at info@extractive.co.uk.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Third-Party Links

Our Website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page. Please check back periodically to see any updates or changes to our Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@extractive.co.uk
Address: Extractive.co.uk, West Pitkerro Industrial Estate, Broughty Ferry, DD5 3RR